Privacy Policy

Effective Date: July 16, 2025
Company: TerrorFest / Silverback Events
Contact Email: contact@terrorfest.net

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This Privacy Policy explains how TerrorFest / Silverback Events (“we,” “us,” or “our”) collects, uses, and protects your Personally Identifiable Information (“PII”) when you visit our website, mobile application, or engage with any of our services online (collectively, the “Site”).

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What Information Do We Collect?

When you interact with our Site—such as by registering, purchasing, or subscribing—we may collect the following information:

• Name

• Email address

• Mailing address

• Phone number

• Payment or credit card details

• Other information you voluntarily submit

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When Do We Collect Information?

We collect information when you:

• Register on the Site

• Place an order

• Subscribe to our newsletter

• Fill out a form

• Enter information for contests or promotions

 

How Do We Use Your Information?

We may use the information we collect to:

• Personalize your experience

• Improve our website and services

• Process transactions quickly and securely

• Send service updates and confirmations

• Respond to customer inquiries or feedback

• Request reviews or ratings

• Follow up after communication (email, phone, or live chat)

 

How Do We Protect Your Information?

We take your privacy seriously and implement a variety of measures to secure your data:

• Our site is scanned regularly for vulnerabilities and malware

• Personal information is stored on secure servers, accessible only by authorized personnel

• Sensitive payment data is encrypted using SSL (Secure Socket Layer) technology

• All transactions are processed through a secure third-party payment gateway

We do not store or process credit card data on our own servers.

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Do We Use Cookies?

Yes. We use cookies to:

• Remember and process items in your shopping cart

• Understand user preferences

• Improve future site experiences

• Track advertising and analytics

You can adjust your browser settings to block cookies, but doing so may affect your user experience.

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Third-Party Disclosure

We do not sell, trade, or transfer your PII to outside parties. This does not include trusted partners who assist in operating our website or servicing you, so long as they agree to keep your information confidential.

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Third-Party Links

Our Site may link to third-party websites. These sites have separate and independent privacy policies. We are not responsible for the content or activities of these linked sites.

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Children’s Online Privacy Protection Act (COPPA)

We do not knowingly collect information from children under the age of 13. Our website is not intended to target or attract users under 13.

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Fair Information Practices

If a data breach occurs, we will notify users via email within 7 business days.

We also uphold the Individual Redress Principle, giving users the right to legally pursue enforceable rights against data processors who fail to comply with privacy laws.

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​Contacting Us

If you have questions about this Privacy Policy, you can contact us at:
TerrorFest / Silverback Events
📧 contact@terrorfest.net